For the owner or operations manager of a single-site facility with about 2–15 dock doors — a small warehouse, manufacturer, or distribution center — that pays detention or gets charged back for it but keeps its dwell record on paper: DockRecord is your facility's own tamper-evident record of every truck's check-in, door, and release times, and it turns that record into a ready-made dispute draft whenever a carrier's detention invoice disagrees with what actually happened at your dock.
How it works
- Set a carrier rule — the free-time hours and detention rate from your own contract with that carrier
- Log a visit — check-in, trailer, BOL, door, door-in and door-out, and release; an append-only event log is what makes the record tamper-evident
- Live math runs on the record — dwell is release minus check-in, and billable detention is max(0, dwell − free time) × rate
- When a detention invoice arrives, enter its claimed hours and dollars — the variance against your record is computed
- Print the dispute draft — it lays out your facility's evidence timeline; DockRecord drafts the dispute and does not send it
The record — check-in, door, and release
Every truck visit is logged as it happens: check-in, trailer, BOL, door, door-in and door-out, and release. The log is append-only — entries are added, never rewritten — and that append-only event log is what makes the record tamper-evident: your facility holds its own evidence of what happened at its dock, in the order it happened.
Check-in capture is designed around the dock itself: a driver or clerk checks a truck in by QR code or at a kiosk as the truck arrives, and the door and release times are stamped against the same visit. The honest state of that capture is stated plainly below — it is designed, and it is not yet running in daily use at a real dock.
The math — dwell and billable detention
The math runs on the record, and it is plain: dwell is release minus check-in, and billable detention is what is left after the contract's free time, at the contract's rate.
The free-time hours and the detention rate come from the carrier rule you set for that carrier — from your own contract with them. There is no pre-loaded library of carrier rules behind this: the rule library is built from real contracts, site by site, and the honest state of that library is stated plainly below.
- Dwell — release minus check-in
- Free time — the free-time hours in the carrier rule you set from your own contract
- Billable detention — max(0, dwell − free time) × rate
The dispute draft — ready-made, and never sent by DockRecord
When a detention invoice arrives, you enter its claimed hours and dollars. DockRecord computes the variance — the invoice's claim against your record — and produces a printable dispute draft laying out your facility's evidence timeline: the check-in, door, and release times as your append-only log holds them, the rule the detention was computed under, and the variance.
DockRecord drafts disputes. It does not send them. Sending a drafted dispute to a carrier is a separate, gated step that does not exist today — the draft is yours to review, print, and send yourself, in your own name.
Where it stands — the honest state
DockRecord is forming its first pilot site group now. The door below is a site pilot application — applying starts a pilot conversation; it does not create an account, and it is not a sign-up for a running service.
Driver and clerk check-in capture by QR code or kiosk is not yet running in daily use at any real dock. The capture is designed as described above; its daily-use proof comes with the first pilot site running it every day — that proof does not exist yet, and this page does not claim it.
The free-time rule library does not exist as pre-loaded content. There is no library of carrier rules behind DockRecord today: the library is built from each pilot site's own real contracts, contract by contract, as sites join. Your carrier rule comes from your contract — from nowhere else.
DockRecord drafts disputes from the record; it does not send disputes to carriers, and it contacts no carrier today. Sending is gated work that has not been built and has not been run.
No price has been set. A price range exists in our market research as a hypothesis; it has not been validated and it has not been decided, so no price is shown here and there is nothing to buy on this page.
Site pilot application
This is a site pilot application — an application to join DockRecord's first pilot site group, not an account sign-up and not a purchase. Tell us who to reach, your company and site, and how many sites you run. If you like, tell us how many trucks your dock sees in a day, and how you log dock times today. We will be in touch about the pilot site group.