For independent shops that take special orders: WantBook is the special-order and want book that sits beside any POS — it does not connect to any POS and does not replace one. A want is entered in the book by your shop — the customer, the item specifics, the channel the ask came through, the deposit your shop took and recorded, and the promised ETA — the supplier order behind the want is tracked to arrival, and when the item arrives or its ETA slips, a customer notice is drafted and logged for your shop to send. WantBook sends no customer notices, and it processes no payments: deposits are recorded in the book, never charged or held by WantBook.
How it works
- Enter a want in the book — the customer, the item specifics, the channel (counter, phone, DM, or web, as your shop records it), the deposit your shop took and recorded, and the promised ETA; a want raised by DM or through the web is entered by your shop into the book, and no messaging platform or website is connected to WantBook
- Move the want through its status flow — Wanted, then Ordered, then In transit, then Arrived, then Collected — with Cancelled and Deposit refunded recorded the same way, as your shop records them
- Link the want to the supplier order behind it — the supplier, the order date, and the supplier ETA — and track the order to arrival
- Watch for ETA slips — a slip is flagged on the want, and a customer notice is drafted and logged for your shop to send; an arrival is handled the same way, with its notice drafted and logged; WantBook sends nothing to any customer
- Work the money view and the oldest-waiting board — the deposits your shop holds and has refunded, reconciled from the want list as recorded; the longest waits surface first; and search and filter by customer, item, status, and channel
Every want — captured whole, in one book
A want starts when a customer asks your shop for an item the shop will special-order. Your shop enters that want into the book: the customer, the item specifics, the channel the ask came through, the deposit your shop took and recorded, and the promised ETA.
A channel is a record of how the ask reached your shop, not a connection. A want that a customer raised by DM or through the web is entered by your shop into the book the same way as a want raised at the counter or by phone — no messaging platform, marketplace, or website is connected to WantBook, and nothing flows into the book on its own.
- Customer
- Item specifics
- Channel — counter, phone, DM, or web, as your shop records it
- Deposit — as your shop took it and recorded it
- Promised ETA
- Status — Wanted, Ordered, In transit, Arrived, or Collected, with Cancelled and Deposit refunded recorded the same way
Beside any POS — it connects to none and replaces none
This is settled, and it is stated plainly: WantBook sits beside any POS. It does not connect to any POS, and it does not replace one.
No sales or inventory data flows from a till into WantBook. The book holds what your shop enters into it — the wants, their deposits as recorded, and the supplier orders behind them — and nothing else arrives on its own.
The supplier order behind the want — tracked to arrival
Every want links to the supplier order behind it: the supplier, the order date, and the supplier ETA. The want and its supplier order are tracked together, so the shop can see where an item stands from the day it is ordered to the day it arrives.
If the supplier ETA slips, the slip is flagged on the want. The oldest-waiting board surfaces the longest waits first, and the book can be searched and filtered by customer, item, status, and channel — so no want sits forgotten behind newer ones.
- Supplier
- Order date
- Supplier ETA
- ETA-slip flags on the want
- Oldest-waiting board — the longest waits first
- Search and filter — by customer, item, status, and channel
Notices — drafted and logged, never sent
When an item arrives, an arrival notice is drafted and logged against the want for your shop to send. When an ETA slips, a slip notice is drafted and logged the same way. The draft and the log entry are what WantBook produces — the telling itself is your shop's own step, in your shop's own way.
WantBook does not email, text, or message any customer, and it sends nothing to any customer. Real customer notifications are not live: until a notification layer exists, notices in WantBook are drafted and logged only, and your shop does its own telling.
Deposits — recorded in the book, never processed
A deposit attached to a want is a deposit your shop takes in its own way, outside WantBook, and records in the book. WantBook processes no payments and holds no money: no deposit can be charged or paid through WantBook, and no refund is made through WantBook.
The money view reconciles, from the want list as recorded, the deposits your shop holds and the deposits your shop has refunded — a record of what your shop has taken and returned, kept against each want.
Where it stands — the honest state
WantBook is forming its first shop pilot group now. The door below is a shop pilot application — applying starts a pilot conversation; it does not create an account, and it is not a sign-up for a running service.
WantBook sits beside any POS: it does not connect to any POS and does not replace one, and no sales or inventory data flows from a till into it. Wants raised by DM or through the web are entered by your shop into the book — no messaging platform, marketplace, or website is connected to it.
Customer notices are drafted and logged, never sent: WantBook does not email, text, or message any customer, and real customer notifications (email and SMS) are not live — your shop does its own telling today.
Deposits are recorded in the book as your shop takes them: WantBook processes no payments and holds no money, and no deposit can be charged or paid through it.
No price has been set. A price range exists in our market research as a hypothesis; it has not been validated and it has not been decided, so no price is shown here and there is nothing to buy on this page.
Shop pilot application
This is a shop pilot application — an application to join WantBook's first shop pilot group, not an account sign-up and not a purchase. Tell us who to reach, your shop, and how many locations you have. If you like, tell us how many special orders you take in a month, and how you track wants and special orders today. We will be in touch about the pilot group.